Delivery Policy

We can deliver flowers, plants, and specialty gifts to almost 100% of the United States and Canada Please call us at (800) 916-4979. We can also deliver flowers, worldwide, to more than 100 countries across the globe. To place an international order please call us (800) 916-4979

Unfortunately, we cannot guarantee delivery at a specific time of day. Substitution may be necessary to ensure your gift is delivered on the day you requested. Taxes are based on prevailing rates in the delivery area.

In most areas of the United States and Canada, orders placed as late as 2p.m. in the recipient’s time zone can be delivered that day. Saturday and Sunday deliveries are also available for orders placed by 1p.m. in the recipient’s time zone.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country we will use flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays.

Please be informed we are unable to cancel or change any orders already delivered or presently for delivery. If you find it necessary to cancel or change delivery dates, or addresses, for any other orders, simply call our Customer Service Department directly at (800) 916-4979. We are also unable to accept cancellations or change requests via e-mail.